| What is MaestroMD and why is it being
used for musical wind instruments? |
|
MaestroMD is a new and improved
standard of care from Encore Etc., Inc. that
sterilizes brass and wood wind instruments such as
flutes, clarinets, saxophones and trumpets.
Laboratory studies have suggested that
pathogenic bacteria can survive and thrive in a
wind instrument not only in the mouthpiece, but
also inside the instrument itself for weeks, and
even months.
Until now, music dealers and
schools have used a variety of methods to clean,
sanitize, and disinfect mouthpieces and
instruments good and necessary practices that,
nonetheless, do not completely remove the
microscopic pathogens left by previous players.
The MaestroMD Sterilization System is the only
process available today that completely destroys
100% of all the bacteria on, in, and around the
musical wind instrument and its case. |
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| How did the idea for MasestroMD come
about? |
|
In the mid 1990s, Dr. Lorenzo Lepore, a
practicing dentist in Massachusetts, was
approached by a school music teacher who had
loaned a school-owned wind instrument to a sick
student musician. She sought his advice before
loaning it out to another student. Dr. Lepore
instructed her to have the instrument sterilized
but then learned that there was no accepted method
for sterilizing instruments that likely harbored
bacteria. Dr. Lepore set out to find a solution,
and committed more than eight years to researching
and identifying an EPA-approved sterilization
process that could be used for wind
instruments. |
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| When will MaestroMD be
available? |
|
MaestroMD is NOW AVAILABLE to
musicians through authorized school music dealers
in the continental USA. In about 10 business days,
your order is processed and your instrument is
returned to you, sterilized in its case, 100% free
of all bacteria, and ready to be safely played.
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| I've been playing unsterilized
instruments for years, and I've been okay, why do
I need , why do I need this service now?
|
|
Until Dr. Lepore began his research into the
topic of wind instrument sterilization nobody had
considered such risks. If you played an instrument
as a child, you could very well have gotten strep
or had one continuous health issue after another
which could simply not have been explained. And
pediatricians and doctors have not been programmed
to ask, “Do you play a wind instrument?”, so
the correlation has never been made.
The fact is, it takes epidemiologists and a
considerable amount of health sleuthing to connect
the dots. Consider the discoveries surrounding the
danger of asbestos and lead paint. Our parents had
no intention of putting us in harm's way when our
basements were filled with asbestos. Nor did we
consider that our children would be eating the
paint from window sills and contracting lead paint
poisoning. Discovering these dangers took years.
And consider another discovery in the
early 1990's the dental profession came under
intense scrutiny when a dentist in Florida
inadvertently infected several patients, which
ultimately lead to their deaths.
These deaths in Florida led to significant
changes in the way dentistry is practiced in the
United States. Today, every credible medical or
dental practitioner would demand that any
instrument being put into the mouth of a patient
be sterilized prior to use on a subsequent
patient.
In 2004, Dr. Lepore had his efforts to have
wind instruments considered with the same
seriousness as medical devices publicly validated.
That year the FDA declared its support of Encore's
efforts in developing MaestroMD. The Agency issued
a letter stating: "We agree that Encore Etc., Inc.
is addressing a valid public health issue
consistent with the universal precautions adhered
to in medical/dental settings relative to
instruments contaminated with body fluids."
Basically this means that wind instruments
should be treated the same way that medical
devices are. |
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| What types of bacteria are found on
these wind instruments? What types of infections
can result from those bacteria? |
|
Formal medical studies on the
millions of musical wind instruments in the
general population have not been performed due to
the exorbitant costs and logistics that would be
involved in testing these instruments. In lieu of
such broad population testing, Encore Etc., Inc.
conducted laboratory-based scientific studies
which proved that bacteria causing staph and strep
infections, sore throats, and much more serious
diseases such as meningitis and tuberculosis can
survive and even grow inside a musical wind
instrument. |
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| How long can these bacteria survive
in the instrument? Can they grow? |
|
Encore Etc., Inc, the developer of MaestroMD,
commissioned laboratory research in which five
specific bacteria were introduced to a set of
musical wind instruments. These instruments were
then stored and tested at 7, 14, and 21 elapsed
days to determine which, if any, of the bacteria
remained alive.
A total of 95 tests were completed over the 21
days and one out of three tests was positive for
living bacteria. It is also very important to note
that the specific set of tests performed on the
21st day reported positive for living bacteria in
one of four tests - even after 21 days had passed.
Encore Etc., Inc. believes this scientific data
strongly suggests that bacteria could live long
past 21 days in a musical wind instrument. This
belief was reinforced when five of the instruments
from the 21-day test were used for additional
testing five months later. One of the bacteria
used in the original test (tuberculosis surrogate)
was found still living in two of the five
instruments…five months after they were
originally "infected."
In other laboratory research conducted by
Encore Etc., Inc., four wind instrument
mouthpieces were "infected" with four different
bacteria, and were then stored in a sealed humid
atmosphere for seven days. The test was intended
to simulate an instrument being put away without
being dried and stored in its case for a week
after being played, a habit that is fairly common
among many student musicians.
After seven days, testing revealed that all
four of the bacteria were still alive, and three
of the four bacteria populations actually grew in
size. Population growth in these three bacteria
ranged from a 62% increase up to a 93%
increase. |
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| I regularly clean my mouthpiece,
isn't this enough? |
| "Cleaned",
"disinfected", "deodorized", or "sanitized" do not
mean the same thing as "sterilized". The only way
to be sure that the mouthpiece is 100% free from
all harmful bacteria is through sterilization.
Music dealers and musicians have used various
methods of cleaning and disinfecting instruments -
some more effective than others. Until recently,
it has not occurred to anyone that bacteria could
live inside the instrument where conventional
cleaning methods are either impractical or
inadequate.
It is common to "suck back" when playing a
woodwind and many brass players commonly angle
their instruments up into the air when playing,
allowing some fluid to drain backward. Both of
these practices could create a path for the
harmful bacteria to make its way back into the
mouth from the body of the instrument.
Regular cleaning and disinfecting of
mouthpieces and wind instruments are critical, but
to be guaranteed of being 100% bacteria free,
sterilization is the only solution.
Encore Etc., Inc. realizes that for some
instruments (i.e. tubas), sterilization may be
impractical or unaffordable. While sterilization
is the optimal solution, disinfecting mouthpieces,
with the strongest method available in the
industry, is always recommended. |
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| How long will I be without my
instrument? |
|
It takes about 10 business days to fully
process an order for sterilization. |
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| Is this sterilization
safe? |
| Yes, the MaestroMD
process is safe for both you and your instrument.
The EPA has approved the gas used in the MaestroMD
process for sterilizing musical wind instruments.
The exact same gas and sterilization enclosures
used by the MaestroMD sterilization process are
also approved by the EPA, and are regulated by the
FDA, when they are used to sterilize a vast array
of medical items. The MaestroMD process uses the
same sterilization method that has been used for
decades to sterilize surgical instruments,
disposable medical and dental devices, spices, and
even bandages and hospital gowns worn by surgeons.
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| Will the process damage my instrument
or impact its sound quality? |
| Absolutely not. The
instrument never leaves its case, nor is it
subjected to extreme heat or moisture. |
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| Will all bacteria present on the
instrument be eradicated? |
| Yes, MaestroMD
eliminates all traces of bacteria on and
inside the instrument and inside its case.
|
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| How can instruments be sterile if
they never leave the case? |
|
This is the beauty of MaestroMD! The
combination of the molecular properties of the
sterilization gas and the highly controlled
environment in the sterilization enclosure allows
the sterilization gas to flow through spaces so
small that they are invisible to the eye.
The gas actually flows through the cellulose
cardboard box, through the air gaps in the seams
of your case, through the special fabric contained
in the MaestroMD pouch, and finally completely
fills the air spaces inside your case and
instrument.
Encore Etc., Inc. precisely controls the amount
of time the gas is left in your case and
instrument, which allows it to do its job. Then a
series of steps reverse the process to make sure
that the sterilization gas is completely removed
from inside the case and your instrument.
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| How can I be sure that the process
worked? Is it something I can see? |
|
When your instrument is returned, the outside
shipping box will have a "Sterilized by MaestroMD"
decal.On the inside pouch there will be another
label, which is gas sensitive that will read
"Sterilized by MaestroMD". These two labels are
your guarantee that the instrument is
bacteria-free. |
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| How long does my instrument remain
sterilized? |
|
Your instrument is sterilized as long as it
remains in the MaestroMD pouch. |
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| How often do I need to sterilize my
instrument? |
|
We recommend that you sterilize your instrument
when you receive it, even if it is new, and
especially if it is rented, or purchased through
an on-line auction or ad, and when you do not
fully know the health history of the previous
player.
During cold and flu season, particularly if you
have a persevering sore throat or cough, you might
consider sterilizing your primary instrument and
playing with a back up. |
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| How do I keep my instrument safe to
play between sterilizations? |
|
MaestroMD is more than sterilization; it's a
health system for your wind instrument. Between
sterilizations, we recommend using our MaestroMD
Health Maintenance Kit. Available for most
instruments, these kits include mouthpiece
brushes, swabs, snakes, neckcleaners and cleaning
clothes, and a germicide spray, MaestroClean™,
that cleans, disinfects, and deodorizes your
instrument. The kits are available starting at
$9.99 each. |
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| What am I going to have to do to get
my instrument ready for
sterilization? |
|
When you place your order, Encore Etc., Inc.
will send a MaestroMD shipping kit directly to
your home. This kit contains everything you will
need to pack and label your instrument for
shipment. Click on shipping preparation instructions to see
specific preparation instructions for your
instrument. |
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| What does MaestroMD sterilization
cost? |
|
Please call for pricing. Prices vary by size
and quantity.
Any extra charges you could incur
are for purchasing insurance on your instrument or
for freight if you wish to have your instrument
sterilization expedited by having it shipped via
next day air.
MaestroMD has the capacity to sterilize
virtually every known
musical wind instruments. When you order
MaestroMD, you will be able to identify your
instrument from hundreds of models and specific
brands that constitute these popular wind
instruments. |
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| How do I pay for it? |
|
We accept VISA, DISCOVER, AMERICAN EXPRESS,
and MASTERCARD, money orders, or e-checks. There
is a 50% cancellation charge should you cancel
your order after we have shipped the packaging
materials. |
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| What does the Insurance
cover? |
| While Encore Etc.,
Inc. takes great care to prevent loss of or damage
to instruments, not all damage or loss is
preventable. As part of the sterilization service,
Encore offers you the option to purchase insurance
via Encore's third party Insurance Services. This
coverage insures the parcel and its content
against damage from any external cause while in
transit to and from your premises and in the care,
custody, or control of carriers within the U.S.
and Canada. |
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| How much does it cost? |
|
The cost for insurance coverage depends on the
value of the instrument(s) being insured and the
method of shipping. Based on these two variables,
insurance will not exceed $.36 per $100 of value.
Insurance may not be available for all
instruments. |
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| How do I know if I already have
insurance? |
| You may already have
insurance coverage for your instrument, for
example, through a homeowner's insurance policy or
from the credit card company if you pay for the
sterilization service with your credit card. You
are solely responsible for confirming whether you
have other insurance coverage for the
instrument(s), the coverage limits, and applicable
policy limitations. |
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| How do I purchase or decline
purchasing insurance? |
| If you decide to
purchase insurance, you must click the appropriate
boxes during the order process. Your decision to
purchase or decline insurance on the order
processing screen applies to all instruments
included in that order.
On any order in which you purchase insurance,
you agree that you will pay the then applicable
insurance premium in effect at the time of order.
The premium for the insurance may change from time
to time. The applicable charge for the insurance
will be displayed at the time you place an order
for the instrument sterilization services.
After you have the opportunity to review the
applicable charges, you may elect not to purchase
the Insurance.
YOU MUST MODIFY THE ORDER (DECLINE COVERAGE) TO
REMOVE THE INSURANCE BEFORE SUBMITTING YOUR ORDER.
UPON SUBMITTING YOUR ORDER, YOU WILL BE CHARGED
FOR THE INSURANCE AND THE INSURANCE CHARGES ARE
NON-REFUNDABLE. |
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| What does this coverage not insure
and what are the conditions? |
| Insurance coverage
does not apply to any fines, penalties, punitive
damages or damages for unauthorized use of service
in violation of the Processing Services Agreement,
and is subject to the terms and restrictions of
the insurance policy. Click here to review and
print the terms of the insurance policy. You
should keep a copy of the policy for your
records. |
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